Help and FAQs
I've forgotten my Username or Password. What can I do?
If your log in information isn’t working and you have forgotten your username OR password, click on the lost username/password link in the bottom right footer section. Select either the lost username or lost password box at the top of the screen, fill in the requested information and the security code, click submit and your username/password will be emailed to you at the email address you gave as your primary address when you registered.
I've forgotten all my details including which email address I signed up with? Can I recover my account?
If you have forgotten all of your information, please contact us, using our regular contact form, stating your full name and preferred email address along with any other details you think will help us identifiy your account. Your username along with a temporary password will be emailed to you within 24 hours to the preferred email address that you give. Instructions on how to change this password to something of your choice will be included in the email.
How do I search for and contact a fellow professional?
To search for an individual, log on and you now have two options:
Quick Search: Click in the search box on the top right hand side of the screen and type in the name of the person you wish to search for. If they have registered with us their details will appear for you to view.
Detailed Search: Click the Members Menu and then choose Search Members. You will be presented with a list of searchable fields. Enter the criteria you want and click Find Users.
To contact someone:
After verifying that the individual you wish to contact is registered with us, and after locating their profile on the database, click on their name. Their profile details will then appear alongside with a small box saying “Quick message”. Type your message in here and click “Send message”. This will then send automatically to the alumnus you wish to contact.
I want to receive eCommuncations, how do I subscribe?
To receive eCommunications automatically, log on to the site. Go to the Details tab and scroll down to Newsletters. Select and provide your name and email address. You will automatically receive all newsletters.
How often are eCommunications distributed?
Our eCommunications are distributed when we have job opportunities to share, or when we are promoting an event or have press and media updates we wish to share.
If I want to post a job opportunity how do I do this?
If you wish to post a job opportunity please send us an email with the title of the position you wish to promote, a contact name and email address, the job details, deadline for applications and how you wish to be contacted to This email address is being protected from spambots. You need JavaScript enabled to view it.. We can provide you a list of potential candidates upon request and discuss with you how you wish the job to appear on the site; as a latest news item, in an eCommunication or in a link on our home page.
AWS forwards any resumes we receive in response to the job advertisement to the contact person you give us. We then send a confirmation email to the applicant and inform them that if the company/person sees a fit and wishes to take the application further, they will contact the applicant directly.
If I wish to share some news, who do I contact?
If you have some news to share, we are always interested to hear from you. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your news and we will reply to you with options detailing how best to share this information.
Can I refer someone else to join?
Email your contacts asking them to register.
Why is some information missing from my connection's profile?
When people register with us some fields in the online registration form are mandatory and some are optional.
